Dealing with home builder?

Every home buider should have an employee whose sole job it is to fix complaints in new housing-ie;deal with you and keep track of things and contact the subs to fix the problem. Call the super on your direct home site-they should send the person to you. If it is damaged or not done correctly or not what you ordered-it should be fixed on their time and money. I've worked with the industry in So CA for 35 yrs and thsats how it is here. Sometimes you can call the sub direct too and you get faster appointments, and/or results. If its a change of heart for you on colors etc-do call the sub and see if you can pay them across the board to come in and correct it. You should have been given a notebook with all this info when you move in. Also have a walk-thru with the rep from your builder to sign off before you do move in. Good luck.